FCA Business Plan 2022/23
We are the conduct regulator for around 51,000 firms and we prudentially supervise around 49,000 firms.
In previous years, we structured our activities around the sectors we regulate. We are also doing things differently this year to align with the Strategy and the four consistent overarching consumer and wholesale market outcomes we expect financial services to deliver. This Business Plan details the work we will carry out this year under each of the 13 commitments from the Strategy where we will focus our work.
We have grouped our commitments into three areas:
reducing and preventing serious harm – our focus is on protecting consumers from the harm that authorised firms can cause, including tackling fraud and poor treatment.
setting and testing higher standards – we’re focusing on the impact that authorised firms’ actions have on consumers and markets. We expect all firms we regulate to adopt the same high standards, and have an open and cooperative approach.
promoting competition and positive change – we want to use competition as a force for better consumer and market outcomes. We will support UK growth and innovation that serves our society, underpinned by widely recognised and respected high standards.