SYGNIA is a strategic and dynamic resourcing specialist within Financial Services, FinTech and Technology; with a strong track record in empowering people to deliver exceptional results. The credible outsourcing and resourcing solution.
Based in the U.K. and Australia, SYGNIA represents the very best in high calibre consultants. Our dedicated team of associates have a track record of providing the highest levels of service and driving innovative change to improve customer outcomes. We believe that all businesses often need to make difficult decisions when ensuring the customer is at the heart of everything they do. We excel in guiding businesses to make those decisions.
Our team has a unique blend of regulatory knowledge combined with operational experience ensuring that principles are balanced with pragmatism.
We strive to set the bar high for our clients. But more importantly, we aim to live by those principles ourselves.
Sustainable. Ethical. Responsible.
Get in touch with us to set up a consultation, or use the contact form at the bottom of this page to enquire whether our services are right for you.
Contact
➤ LOCATION
London, U.K.
Sydney, Australia
☎ CONTACT
uk@sygnia-group.com (UK)
au@sygnia-group.com (AUS)
Areas of Practice
CONSULTANCY
Consultancy is required when a knowledge gap is preventing your business from moving forward. It's no surprise that in the heavily complex world of Financial Services that gaps in knowledge appear often. Finding that relevant experience is essential. We specialise in finding the right people who will make a real difference to your business.
RETAIL BANKING
We have over 25 years of experience in helping businesses embed cultural change driven by regulation, operational issues, or a mixture of both. We excel in providing the most appropriate model for you, in order to effectively manage your challenges.
COMPLAINTS Remediation
We believe a complaint handling operation should be built to the highest ethical standards; to achieve better and more consistent Customer Outcomes. It is not about removing the 'problem' of customers complaining as quickly as possible. If productivity is the only valued measure of success, those complaints may keep coming back.
GENERAL INSURANCE
We provide specialist consultancy to ensure that firms are compliant, delivering for customers and achieving their business goals through a period of increasing regulatory focus and higher customer expectations.
RECRUITMENT
Whether it's a discussion on retaining a SYGNIA associate long-term or whether you would like to find a permanent resource, our network will deliver for you. We are able to resource against a wide range of technical roles by drawing on our pool of skilled and experienced candidates. SYGNIA has a dedicated back office team to identify the best talent.
LIFE and PENSIONS / Superannuation
In a similar way to other areas, this sector has an enormous focus on delivering fair outcomes to customers in the wake of the complex and challenging changes to pensions legislation.
Let's Talk.
Use the form below to contact us regarding your business enquiry. You may also email or call us if you so wish.
For job opportunities, please email us your resume. We’re always looking for new and exceptional talent.